Often, we will get client inquiring for translation service when in fact, they require interpretation service. Then we will spend the next few minutes explaining to them what is the difference between the two terms.

So why people get mix up with the 2 terms? People associate translation as “converting” from one language to another language. So anything to do with language conversion, it will mean translation whether it is for document or verbal. Interestingly, interpretation means oral translation.

I will usually explain to them that if anything that is to do with writing or brochure, it is translation. And if anything that is verbal, it is interpretation. Upon hearing this, our client is more aware of the difference. Hence they can tell their inquiry to us clearly. In this way, we can also tend to their inquiries faster.
This is what we call effective communication and good services to our clients.

So do you know the difference between translation and interpretation now?